Please read these terms carefully before using our platform
Last Updated: January 1, 2026 | These Terms & Conditions govern your use of ora178 services. By creating an account and using our platform, you agree to be bound by these terms in their entirety.
For the purposes of these Terms & Conditions, the following definitions apply:
You must be at least 21 years of age to register an account and use ora178 services. We strictly enforce this age requirement and will request valid government-issued identification during the KYC verification process. If we discover that an account holder is under 21 years of age, the account will be immediately suspended, all funds will be frozen, and winnings will be forfeited.
ora178 services are intended for residents of Indonesia. You must be physically located within Indonesian territory when accessing our platform and placing bets. We employ geolocation technology to verify your location. Attempts to circumvent these restrictions through VPNs, proxy servers, or other technical means constitute a material breach of these terms and may result in account closure and forfeiture of funds.
You represent and warrant that you have the legal capacity to enter into this binding agreement. You must not be subject to any legal disability or restriction that would prevent you from engaging in online gaming activities. You must comply with all applicable laws and regulations in your jurisdiction regarding online gambling.
Each individual is permitted to maintain only one account with ora178. Creating multiple accounts (also known as duplicate accounts or multi-accounting) is strictly prohibited. If we detect multiple accounts registered to the same person, household, device, or payment method, all accounts will be suspended, bonuses will be voided, and only the original account may be retained at our sole discretion.
The following persons are prohibited from using ora178 services:
To create an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. All information must match the details on your government-issued identification document (Indonesian KTP or passport). Providing false or misleading information constitutes a material breach of these terms.
ora178 is required to verify the identity of all account holders as part of our anti-money-laundering (AML) and fraud prevention obligations. You will be required to upload clear copies of your Indonesian KTP (national identity card) or passport, and potentially additional documentation such as proof of address (utility bill, bank statement) or proof of payment method ownership. We reserve the right to request additional verification documents at any time. Failure to complete KYC verification within 30 days of registration may result in account suspension and inability to withdraw funds.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. We recommend using a strong, unique password and enabling two-factor authentication where available. You must notify us immediately if you become aware of any unauthorized access to your account. You are liable for all activities that occur under your account credentials until you notify us of a security breach.
We reserve the right to suspend or close your account at any time for the following reasons:
If your account is closed for breach of terms, any remaining balance and pending winnings may be forfeited. If your account is closed for reasons not related to fraud or abuse, your balance will be returned to you after deduction of any applicable fees or bonus adjustments.
ora178 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and popular e-wallets (OVO, DANA, GoPay). Minimum deposit amounts vary by payment method and are displayed at the time of transaction. All deposits must originate from payment sources in your own name. Third-party deposits are strictly prohibited and will be refunded.
Deposits via major banks (BCA, BRI, BNI, Mandiri) are typically processed within 5 minutes during banking hours (Monday to Friday, 08:00-16:00 WIB). E-wallet deposits are processed instantly 24/7. Deposits made outside banking hours may take up to 24 hours to appear in your account. ora178 does not charge deposit fees, though your bank or payment provider may impose their own transaction charges.
Withdrawals may only be made to payment methods registered in your name and verified during the KYC process. The minimum withdrawal amount is Rp 100,000 IDR. The maximum withdrawal amount per transaction is Rp 50,000,000 IDR. Larger withdrawals may be processed in multiple installments at our discretion. All first-time withdrawals require completed KYC verification.
Bank transfer withdrawals are processed within 1-24 hours of approval. E-wallet withdrawals are processed within 1-6 hours. Processing times may be extended during weekends, Indonesian public holidays, or periods of high transaction volume. We reserve the right to conduct additional security checks on large withdrawal requests, which may extend processing time by up to 72 hours.
In accordance with international AML standards, deposited funds must be wagered at least one time (1x turnover) before withdrawal is permitted. This requirement applies even if you do not accept any bonuses. Funds used primarily for deposit and immediate withdrawal without genuine gaming activity may be flagged as suspicious and subject to investigation. We reserve the right to report suspicious transactions to relevant authorities.
ora178 does not charge withdrawal fees for the first three withdrawals per calendar month. Additional withdrawals beyond three per month may incur a processing fee of 1% of the withdrawal amount or Rp 25,000 IDR, whichever is greater. Your bank or payment provider may impose their own receiving fees.
Bonuses and promotions are available to eligible ora178 members as specified in each promotion's terms. Unless otherwise stated, bonuses are limited to one per person, household, device, IP address, and payment method. Abuse of bonus offers, including creation of multiple accounts to claim repeated bonuses, will result in forfeiture of all bonuses and potential account closure.
All bonuses are subject to wagering requirements before the bonus amount and any associated winnings can be withdrawn. The standard wagering requirement is 30 times (30x) the bonus amount unless otherwise specified in the promotion terms. For example, a Rp 1,000,000 bonus with 30x wagering requires Rp 30,000,000 in total bets before withdrawal is permitted.
Different game types contribute differently toward wagering requirements:
Game contributions are subject to change and are specified in each bonus promotion's terms.
While you have an active bonus, the maximum bet per spin, hand, or sports bet is Rp 50,000 IDR. Exceeding this maximum bet limit may void the bonus and any associated winnings. This restriction remains in effect until all wagering requirements are met.
Bonuses must be used and wagering requirements met within the validity period specified in the promotion terms (typically 14-30 days). Unused bonuses and unfulfilled wagering requirements will expire at the end of the validity period. Once expired, the bonus and any winnings derived from it will be removed from your account.
You may request cancellation of an active bonus at any time by contacting customer support. Upon cancellation, the bonus amount and any winnings accumulated while the bonus was active will be forfeited, and your balance will revert to your original deposited amount (if any remains).
ora178 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We also reserve the right to exclude players from promotions at our sole discretion, particularly in cases of bonus abuse or violation of terms.
All bets are subject to acceptance by ora178. We reserve the right to refuse or limit any bet at any time without providing a reason. Once a bet is confirmed and appears in your betting history, it constitutes a binding agreement between you and ora178. Bets cannot be canceled or modified after confirmation except in cases of obvious technical error.
Sports bets are settled based on official results as determined by the relevant sports governing body. Settlement times vary by sport and event. Most bets are settled within 1-24 hours of event conclusion. In cases of postponed matches, abandoned matches, or void events, specific settlement rules apply as outlined in our comprehensive sports betting rules (available upon request from customer support).
All casino games on ora178 operate on certified Random Number Generator (RNG) systems or live dealer platforms provided by licensed software suppliers. Game outcomes are determined fairly and cannot be influenced by ora178 or players. In the event of a technical malfunction or software error, all affected game rounds and bets will be void, and stakes will be refunded.
We reserve the right to void bets in cases of obvious or "palpable" errors, including but not limited to:
In such cases, stakes will be refunded, and winnings will be void. The decision to declare a palpable error rests solely with ora178 management.
The following betting activities are strictly prohibited and constitute grounds for immediate account suspension:
While we strive to maintain 24/7 platform availability, ora178 does not guarantee uninterrupted access to our services. We reserve the right to suspend services temporarily for maintenance, upgrades, security reasons, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions, technical failures, or third-party service disruptions (including payment processor outages or internet connectivity issues).
To the maximum extent permitted by law, ora178's total liability to you for any claims arising from your use of our services shall not exceed the amount you deposited into your account in the three months preceding the claim, or Rp 10,000,000 IDR, whichever is lower. We are not liable for any indirect, consequential, special, or punitive damages.
Our platform integrates third-party services including payment processors, game providers, and sports data feeds. We are not responsible for the performance, accuracy, or availability of these third-party services. Your use of third-party services is subject to their respective terms and conditions.
You acknowledge that gambling involves financial risk and that you may lose money. ora178 does not guarantee any winnings or profits. You are solely responsible for managing your gambling activity and ensuring it remains within your financial means. We strongly encourage responsible gaming practices and provide tools to help you control your gambling (see our Responsible Gaming page for details).
You agree to indemnify, defend, and hold harmless ora178, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms & Conditions, your violation of any law or regulation, or your misuse of our services.
These Terms & Conditions are governed by and construed in accordance with international gaming industry standards and best practices. Any disputes shall be resolved in accordance with the dispute resolution procedures outlined below.
If you have a complaint or dispute regarding our services, you must first contact our customer support team via live chat, WhatsApp, or email ([email protected]). We will make every effort to resolve your issue promptly and fairly. Most disputes are resolved within 48 hours of initial contact.
If your dispute is not resolved satisfactorily through customer support, you may submit a formal written complaint by email, including detailed information about the issue, your account username, relevant transaction IDs, and any supporting documentation. Our compliance team will review formal complaints within 7 business days and provide a written response.
All decisions made by ora178 management regarding interpretation of these terms, bet settlement, bonus awards, and account disputes are final and binding. We maintain detailed records of all transactions and gaming activity for verification purposes.
ora178 reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or platform notification. Continued use of our services after amendments take effect constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and ora178 regarding use of our services. They supersede any prior agreements, communications, or understandings.
These Terms & Conditions are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
For questions regarding these Terms & Conditions, please contact our support team:
Minimum 21 years old with valid Indonesian identification required for registration and KYC verification.
One account per person, household, and device. Multiple accounts result in suspension and forfeiture.
KYC verification required before first withdrawal. Processing time 1-24 hours for bank transfers.
All bonuses subject to wagering requirements. Maximum bet Rp 50,000 with active bonus.
Certified RNG systems and licensed live dealer platforms ensure fair, transparent game outcomes.
24/7 Indonesian-speaking support via live chat, WhatsApp, and email for all account inquiries.
Our support team is here to clarify any questions about these terms and conditions